FAQ

Frequently Asked Questions (FAQs) 

1. What are Buzz Nicotine Pouches? 

Buzz Nicotine Pouches are smokeless, tobacco-free pouches that deliver nicotine in a discreet and convenient way. Simply place the pouch under your lip and enjoy. 

 

2. What strength should I choose? 

We offer three nicotine strengths to suit different users: 

  • 3 mg – Ideal for beginners or light users  

  • 6 mg – Suitable for moderate users  

  • 16 mg – Best for experienced or heavy users  

If you're new to nicotine pouches, it's recommended to start with 3 mg and gradually adjust based on your comfort. 

 

3. How do I use a nicotine pouch? 

Place one pouch under your upper lip and keep it there for up to 30–60 minutes. No chewing or spitting is required. 

 

4. Do you offer Cash on Delivery (COD)? 

Yes, we offer COD. 
A ₹50 additional charge is applied for all COD orders. 

 

5. What is your return policy? 

We accept returns only in case of damaged or missing products. 

  • You must report the issue within 24 hours of delivery  

  • Provide proper proof (images/videos) for verification  

  • Once approved, the refund will be processed within 2–3 working days  

 

6. Can I return the product if I don’t like the flavor? 

No, returns are not accepted for personal preference such as taste or strength selection. 

 

7. How long does delivery take? 

Delivery timelines depend on your location but typically range between 2–5 working days. 

 

8. Are nicotine pouches safe? 

Nicotine pouches are a smoke-free alternative, but they still contain nicotine, which is addictive. Use responsibly and only if you are of legal age.